terms & condtions

Hey friend! It's Hope, from Olive Branch Studios & I'm so excited to preserve your florals.

Below is the Purchase agreement. Before we can get started all the below items need to be understood. You agree to this when purchasing a frame.

- I understand that once purchased there are no refund or cancellations unless event is canceled or you request the refund 14 days before event date. In that case 50% will be refunded to you.
-I understand that shipping the bouquet & its cost is my responsibility and instructions are sent after you purchase. 
-I understand that if the bouquet is lost, damage, or cant not be worked with you will be refunded 75% back or have the option to use replacement flowers.
-I understand that this process can take 8-18 weeks before completed. I also understand shipping & handling can take 5-7 days on top of this.
- I understand I am responsible for labeling my bouquet with my name on the order/ order number. 
- I understand that if an address needs to change, I am responsible for communicating that address change.
- I understand that if the bouquet needs replacements & you want those replacements there will be an extra fee you will need to pay.
-I understand not all flowers will be used because of flower condition or frame size.
-I understand I get to see the final design before sealed but after seal there can not be any changes to the frame
-I understand that I have no control how my bouquets presses & might fade, change colors, become lighter or darker then it was fresh.
- I understand that over time blooms will fade even using UV protected glass, this is a naturally occurring process & nothing we do can prevent blooms from fading over time.
- I understand that designs I want sometimes will not work with the blooms I have but Olive Branch will be able to find a design that will work great.
 - I understand that when shipping my bouquet not all flowers will make it & will receive a picture of what the bouquet looks like when it arrives.
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FLOWERS THAT PRESS BEST
roses, anemones, peonies, ranunculus, tulips
dahlias, lisianthus, poppy, carnations, gerber daisy
any wildflowers, hydrangeas, hibiscus, larkspur, white orchids
sunflowers, any greenery/thistle/fillers, succulents, cactus, palms
FLOWERS THAT DON'T PRESS WELL
mums, some tropical like bird of paradise, monstera
some types orchids, anthurium 
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COLORS THAT LAST LONG
reds, oranges, greens, some blues,
whites, yellows, purples, black
COLORS THAT FADE QUICK
pinks, light blues, light yellows,